Summary of services / cover
This is merely a summary of the different services/cover. Please consult the product wording or contact Europ Assistance for the full details regarding the services, cover, exceptions and limitations.
| Personal Health | Emergency Medical Services | Legal Assist | Crisis Line |
|---|---|---|---|
| Audio health library | Medical information over the phone | General legal advice (free initial 30- minute consultation – if necessary) | Attack |
| Emergency medical advice | Appropriate emergency transportation and evacuation (by air or road) | Labour law advice | Hijack |
| Symptom assessment | Referrals to doctors/facilities | Motor accident advice | Housebreaking |
| General health information | Emergency message transmission | Road Accident Fund (assist in completing relevant documentation) | Theft |
| Drug database | Guaranteed hospital admission (R 5 000 maximum | Attorney referral services | Fire |
| Poison database | Arrangements for compassionate visit by a family member | Standard legal documentation (will and testament, letter of demand, domestic employment agreement | Medical emergencies |
| Health counselling (HIV/Aids, cancer, addiction, stress and trauma) | Arrangements for the escorted return of minors after an accident | Extensive legal information database | Trauma counselling |
| Repatriation of mortal remains after a fatal accident | Advisory board quality control (control of quality of services provided) | Monitoring of caller’s movements when requested |