Intermediary advice

Intermediary advice

Cyber crime is huge: how to protect your business

Intermediary advice

Cyber criminals no longer only target large corporates. Big or small business, city or small town – no one is exempt from criminals trying to gain access to your money or personal information. South Africa has the third highest number of cyber crime victims worldwide, while cyber crime is now the fourth most reported economic crime in South Africa, according to the findings of PwC's 2016 Global Economic Crime Survey.


Seamless risk protection for mega projects: Tanzania

Intermediary advice

Seamless risk protection for mega projects: Tanzania

Infrastructure development is booming across Africa, due in no small part to significant economic growth and foreign direct investment. In line with this, and as part of Santam’s strategic expansion into Africa in partnership with Sanlam Emerging Markets.

Load shedding: your questions answered

Intermediary advice

Load shedding: your questions answered

This month, we're focusing on a specific question around load shedding which came directly from the public. In the coming months, we'll use more questions and case studies to illustrate the value of getting the proper advice around short-term insurance.

Advice: load shedding, insurance and generators

Intermediary advice

Advice: load shedding, insurance and generators

Eskom's decision to implement load shedding on a regular basis is having a severe impact on South African households - not least of which is the increased risk of damage to sensitive electronic items due to power surges, fires and crime as a result of security systems not operating properly.

Treating customers fairly (TCF) and intermediaries

Intermediary advice

Treating customers fairly (TCF) and intermediaries

The Financial Services Board’s (FSB) Treating Customers Fairly (TCF) regulations came into effect more than a year ago in order to address concerns about what boiled down to ‘unfair treatment’ from a number of financial services related institutions.

Come visit santam agriculture at NAMPO

Intermediary advice

Come visit santam agriculture at NAMPO

Santam Agriculture will again have a strong presence at Grain SA’s NAMPO in Bothaville in the Free State from 12 to 15 May 2015.

Help clients prevent getting flooded out this winter

Intermediary advice

Help clients prevent getting flooded out this winter

Winter is around the corner and with it comes the possibility of torrential rain and flooding in large parts of South Africa. Flooding can happen at any time of the year and is not only limited to the summer months of December, January and February.

Building resilience through partnerships

Intermediary advice

Building resilience through partnerships

South Africa’s insurance risk pool is affected by a number of trends and changes that have materially impacted risk profiles and claims patterns. It has been important to adapt underwriting and risk management strategies to take account of these to achieve Santam’s strategic objectives.

Hail storms, floods and fires: How we helped out

Intermediary advice

Hail storms, floods and fires: How we helped out

Read about how the insurance industry is uniquely positioned to tackle several risks and opportunities in a changing risk landscape.

Santam partners with farmers to encourage proactive fire risk management

Intermediary advice

Santam partners with farmers to encourage proactive fire risk management

Santam Agriculture is partnering with farmers to create awareness of the National Veld and Forest Fire Act and encourage proactive fire risk management.

Innovation in our commercial contact centre

Intermediary advice

Innovation in our commercial contact centre

Today’s customers expect more from every business interaction. For many, this interaction starts and ends with their contact centre experience. Read about innovation in our commercial contact centre this year.

Load shedding: survey reveals South Africans not taking adequate steps to protect property

Intermediary advice

Load shedding: survey reveals South Africans not taking adequate steps to protect property

South Africans have by now become used to checking load shedding schedules on a daily basis, and planning their activities around these. However, a recent consumer survey has revealed that many households are not taking adequate steps to minimise damage and loss during load shedding.

E-tolls and insurance: we answer your questions

Intermediary advice

E-tolls and insurance: we answer your questions

We’ve received a few questions about e-tolls and insurance which our underwriting team have answered.

Beyond protected in tough economic times

Intermediary advice

Beyond protected in tough economic times

Underinsurance is a challenge for Namibian businesses. Underestimating the replacement value of any business equipment, combined with a failure to regularly review policies, means that the percentage of Namibian businesses that are underinsured could be really high.

Common pitfalls when insuring against business interruption

Intermediary advice

Common pitfalls when insuring against business interruption

Fire, storm damage and other modern-day risks can cause a significant disruption to a business. Steering clear of the most common pitfalls when insuring against business interruption will safeguard your company until it can operate at 100% again.

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