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Roll out the welcome mat in the knowledge that your livelihood is protected

Meeting people from different parts of the world, even different parts of Namibia, can be a fun and a fulfilling way of life Santam understands that you take pride in giving guests at your guesthouse or B&B the best experience and stay. We also recognise the potential risks your business may face. that could impact your guests’ experience, that’s why we offer tailored guesthouse insurance to help you mitigate those risks.

Value-added services

Legal advice

Get the advice and information you need at a moment’s notice. Offered by our business partner, LEX Assist, get access to abroad-based legal support service within territorial limits including 24/7 telephonic legal advice, document services, and direct legal consultation.

24-Hour emergency assistance

In times of crisis, we’re here for you. In times of crisis, we’re here for you. Offered by our business partner, Europ Assistance, get access to free medical advice, emergency medical transport and a crisis line.

Get the help of an expert

Our brokers are knowledgeable, skilled experts who can guide you through our many cover options and ensure you get the right insurance for your specific needs.

Find the right cover for your guesthouse or B&B

Ask us for the right insurance solution to ensure you’re covered, good and proper, by Santam. Contact your broker who will suggest the right cover for your unique needs.

Cover as specific as your needs.

As Namibia’s leading short-term insurer, with expertise in developing solutions for your industry, Santam understands your business’s potential risk exposures and offers customised insurance for your B&B or guesthouse to help you mitigate those risks.

Property damage

Get comprehensive cover for buildings, private dwellings and building contents. We cover a wide range of risks including subsistence and landslip, damage to garden and water features, deterioration of food, and employee and guest belongings.

Money

Whether money is kept on your premises, or you need to transport it to the bank, we have the cover for you.

Guesthouse vehicles

Full and limited vehicle cover options that extend to cars, bakkies, trailers, caravans, and motorcycles are available. Additional insurance such as emergency accommodation, emergency medical costs, and trauma are included at no additional cost.

Liability insurance

As a business owner, you know there’s a lot that can go wrong during day-to-day operations. Our liability insurance provides cover if you or an employee cause damage to someone else’s property, if you are held liable for a third-party injury or death as well as other risks.

Business interruption

If your business is not operating, you’re not earning. If your guesthouse or B&B experiences prolonged interruption, unexpected expenses or reduced income due to armed robbery, cancellation, suspension of liquor license, and other risks, we’ve got you covered.

Umbrella liability

Get additional top-up cover on your standard liability policy for reassurance that your guesthouse or B&B is fully protected against every eventuality.

Help and FAQ's

General enquiries

Tel: +264 061 292 8000

E-mail: information@santam.com.na

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